By Ray Higdon
This quick post contains 13 Social Media for Business Marketing tips and quotes to help you.
IF you want some social media tips for small business, here’s a great place to start.
Why Use Social Media for Business?
Around 300 consumers* who are active Internet users participated in a survey focusing on how customer service influences brand reputation as evidenced in social media. Top findings include:
- 59% of respondents used social media to ‘vent’ about a customer service experience.
- 74% chose companies/brands based on others’ customer service experiences shared online.
- 81% believed that blogs, online rating systems and discussion forums can give consumers a greater voice …read more
Source:: Ray Higdon
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